ORDER : (Anil K. Narendran, J.) 1. This DBP is registered suo motu on the functions of the learned Ombudsman for Travancore Devaswom Board and Cochin Devaswom Board, pursuant to the direction contained in the order of this Court dated 03.03.2023 in DBP No.16 of 2023. That DBP was registered suo motu based on a news item that appeared in Malayala Manoramma daily dated 19.02.2023, stating that Arattukulam Kulippura of Karthiyayini Devi Temple, Aroor, which is a temple under the management of Travancore Devaswom Board, is in a pathetic condition. The photograph of the Arattukulam Kulippura, which is in a dilapidated condition formed part of that news item. 2. On 21.02.2023, when DBP No.16 of 2023 came up for consideration, the Executive Engineer, Maramath Wing, Kottayam Division was directed to conduct an inspection of Arattukulam Kulippura in Karthiyayini Devi Temple, in that week itself, and submit a report before this Court. The Assistant Devaswom Commissioner and the Sub Group Officer were directed to take precautionary measures to ensure the safety of the devotees. 3. On 03.03.2023 when DBP No.16 of 2023 came up for consideration, the learned Standing Counsel for Travancore Devaswom Board has placed on record an affidavit on behalf of the Board. From the averments in paragraph 4 of that affidavit, this Court noticed that the Temple Advisory Committee of Thrichattukulam Devaswom had approached the learned Ombudsman by filing Complaint No.23 of 2023 for executing the maintenance work. Based on that complaint, the 2nd respondent Board directed the Chief Engineer to take requisite action. The Chief Engineer reported that an estimate was prepared for the maintenance work amounting to Rs.3,44,000/- based on DSR 2016. Though competitive tenders were invited by the Executive Engineer, Kottayam on 26.06.2020, there was no response. A re-tender notification was issued on 27.10.2020, to which also there was no response. It is thereafter that the Chief Engineer submitted a revised estimate for the maintenance work amounting to Rs.7,92,000/-, based on DSR 2018, including GST at the rate of 18%. The said estimate includes provision for pucca repair and maintenance to the temple structures and provision for replacing the tiled roof of Arattukulam Kulippura with profile sheet and re-plastering, painting, etc. Thereafter, the learned Ombudsman issued proceedings dated 31.01.2023 in Complaint No.23 of 2023. 4. The said estimate includes provision for pucca repair and maintenance to the temple structures and provision for replacing the tiled roof of Arattukulam Kulippura with profile sheet and re-plastering, painting, etc. Thereafter, the learned Ombudsman issued proceedings dated 31.01.2023 in Complaint No.23 of 2023. 4. By the order dated 03.03.2023, this Court disposed of DBP No.16 of 2023, taking note of the fact that based on the sanction accorded by the Travancore Devaswom Board in the proceedings dated 23.02.2023, the repair work in question has already been entrusted to the Temple Advisory Committee, which has executed an agreement with the Executive Engineer, Kottayam on 27.02.2023. By the said order, after referring to the powers of the learned Ombudsman, as per the order of this Court dated 27.11.2007 in O.P.No.3821 of 1990, W.P.(C)No.19571 of 2007 and DBP No.1 of 2006, the law laid down by this Court in Kamalam v. Cochin Devaswom Board [ 2014 (4) KLT 545 ], etc. this Court directed Registry to initiate suo motu proceedings on the functions of the learned Ombudsman. 5. Heard the learned Senior Government Pleader for respondents 1 to 3, the learned Standing Counsel for Travancore Devaswom Board for the 4th respondent, the learned Standing Counsel for Cochin Devaswom Board for the 5th respondent and the learned Amicus Curiae for the learned Ombudsman. 6. During the course of arguments, the learned Amicus Curiae for the learned Ombudsman has made available for the perusal of this Court a copy of proceedings dated 31.01.2023 of the learned Ombudsman in Complaint No.23 of 2023, which we have referred to in paragraph 10 of the order dated 03.03.2023 in DBP No.16 of 2023. 7. The stand taken in paragraphs 4 and 5 of the affidavit filed on behalf of the Travancore Devaswom Board in DBP No.16 of 2023, which we have extracted in paragraph 3 of the order dated 03.03.2023 in that DBP, is re-produced hereunder; “4. It is submitted that the Temple Advisory Committee of the Devaswom has approached the learned Ombudsman filing complaint No.23 of 2023 for executing the temple maintenance work, pursuant to which the Board has directed the Chief Engineer to take requisite action. The Chief Engineer reported that an estimate was taken for the maintenance work amounting to Rs.3,44,000/- based on DSR 2016. Competitive tenders were invited by the Executive Engineer, Kottayam on 26.06.2020. The Chief Engineer reported that an estimate was taken for the maintenance work amounting to Rs.3,44,000/- based on DSR 2016. Competitive tenders were invited by the Executive Engineer, Kottayam on 26.06.2020. Since nobody responded, the re-tender was notified on 27.10.2020 to which also there was no response. 5. The Chief Engineer has submitted a revised estimate for the above work for an amount of Rs.7,92,000/- based on DSR 2018 including GST @ 18%. the estimate includes provision for pucca repair and maintenance to the temple structures and provisions for replacing the tiled roof of Kulappuramalika with profile sheet and re-plastering, painting, etc. The learned Ombudsman has issued proceedings dated 31.01.2023 in complaint No.23 of 2023 stating that the execution of the work shall be done by the Temple Advisory Committee by way of collection of funds from devotees through sealed coupons. 6. It is respectfully submitted that the Board has granted administrative sanction to execute the work through the Temple Advisory Committee by mobilizing funds from devotees through sealed coupons based on a plan prepared by the Stapathy and as per the direction of the tanthri and under the supervision of maramath officials. The Devaswom Commissioner is directed to take necessary action for issuing sealed coupons for the estimated amount. The Executive Engineer Kottayam is directed to execute necessary agreement with the Temple Advisory Committee before commencement of the work. A copy of the proceedings of the Board, ROC No.8833/22/M dated 23.02.2023 is produced herewith and marked as Annexure R2(a). The temple Advisory Committee has executed an agreement with the Executive Engineer, Kottayam on 27.02.2023 for executing the work.” (underline supplied) 8. The proceedings dated 31.01.2023 of the learned Ombudsman in Complaint No.23 of 2023 is re-produced hereunder; “The Secretary of the Temple Advisory Committee appeared in person and handed over a petition (copy enclosed) seeking permission from the Board to undertake the repair works urgently under the responsibility of the Temple Advisory Committee expending their own funds through public collection based on coupons issued. As the matter is stated to be urgent, the present proceedings is issued. Earlier, C. 71 of 2022 was filed which was disposed of by me on 15th September, 2022. (Copy enclosed for ready reference.) Despite such proceedings, no follow up action is seen taken in the matter of attending to the urgent repair works of the Temple. As the matter is stated to be urgent, the present proceedings is issued. Earlier, C. 71 of 2022 was filed which was disposed of by me on 15th September, 2022. (Copy enclosed for ready reference.) Despite such proceedings, no follow up action is seen taken in the matter of attending to the urgent repair works of the Temple. If the present request of the Temple Advisory Committee is allowed, that may not cast any burden on the Devaswom Board as the entire fund required is agreed to be raised by way of public collection. Hence the matter may be considered urgently and the Board may pass appropriate orders.” 9. A reading of proceedings dated 31.01.2023 of the learned Ombudsman in Complaint No.23 of 2023 would show that the learned Ombudsman has not issued any direction to the Travancore Devaswom Board to award the repair work to the Temple Advisory Committee. However, the stand taken in the affidavit filed on behalf of the Travancore Devaswom Board in DBP No.16 of 2023 is that the learned Ombudsman has issued proceedings dated 31.01.2023 in Complaint No.23 of 2023 stating that the execution of the work shall be done by the Temple Advisory Committee by collection of funds from the devotees through sealed coupons. 10. The powers of the learned Ombudsman, as per the order of this Court dated 27.11.2007 in O.P No.3821 of 1990, W.P.(C)No.19571 of 2007 and DBP No.1 of 2006 are as follows; “Ombudsman will broadly discharge the following functions: 1. Ombudsman will oversee the audits undertaken by the auditors appointed by the High Court and also would examine the accounts of the Board as and when found necessary. Ombudsman will see that all the pending audits in respect of the Boards be completed at the earliest and if necessary by engaging qualified and reputed Chartered Accountants after obtaining permission from his court and will submit report to this court periodically. 2. Ombudsman will submit periodical reports to the High Court with regard to all cases of irregular, illegal and improper expenditure or the acts of failure to recover moneys and other properties due to the Boards or to the Institutions under their management or of loss or waste of money or other property thereof caused by neglect or misconduct. 3. 2. Ombudsman will submit periodical reports to the High Court with regard to all cases of irregular, illegal and improper expenditure or the acts of failure to recover moneys and other properties due to the Boards or to the Institutions under their management or of loss or waste of money or other property thereof caused by neglect or misconduct. 3. Ombudsman is authorised to investigate all complaints received from the devotees, temple employees, members of the Board or on a reference by the High Court or from the Government or that come to his notice with regard to misappropriation, maladministration, corruption etc. in the functioning of the Board or the temples or the Institutions under the management and administration of the Boards and submit report to this court periodically. 4. Ombudsman would also take effective steps to recover properties, movable and immovable, of various temples which have been encroached upon illegally by third parties and to take steps to see that the opening, counting and remitting of collection be made in a transparent manner and curb all loopholes of misutilisation and diversion of temple funds. 5. Ombudsman also would take effective steps to expedite cases pending before various courts taking into account the best interest of the temples and its properties and see that the cases are properly and effectively conducted so as to safeguard the interest of the temples and submit periodical reports to this court. 6. Ombudsman would take effective steps to see that master plan for Sabarimala is properly implemented and would take steps to book all cases of misappropriation, maladministration and corruption pertaining to group of temples of Sabarimala and submit periodical reports before this Court. 7. Ombudsman will take every endeavour to see that all ancient customs, practices and usage be preserved taking into consideration of the social change. Rare paintings, carvings, etc. be preserved and protected in consultation with Archaeological Survey of India. 8. Ombudsman will take effective steps to improve the working conditions of the various educational institutions under the respective Boards and improve the quality and standard of education of those institutions. 9. Ombudsman would take effective steps to see that temples under the management of the Boards be computerised early and introduce modern counting processes of Kanikka Vanchi's wherever necessary so that corruption and misappropriation of money could be nipped in the bud.” 11. 9. Ombudsman would take effective steps to see that temples under the management of the Boards be computerised early and introduce modern counting processes of Kanikka Vanchi's wherever necessary so that corruption and misappropriation of money could be nipped in the bud.” 11. In Kamalam v. Cochin Devaswom Board [ 2014 (4) KLT 545 ] after quoting the functions of the learned Ombudsman as per Clause (3) of the order dated 27.11.2007 in O.P.No.3821 of 1990, W.P.(C)No.19571 of 2007 and DBP No.1 of 2006, a Division Bench of this Court held that the mechanism of the learned Ombudsman was intended to protect public interest and not for resolving the personal grievances of the employees of the Boards and Temples. Necessarily, the complaints directed to be investigated by the learned Ombudsman are complaints filed with regard to misappropriation, maladministration, corruption etc. in the functioning of the Board or the temples or the institutions under the management and administration of the Boards. In other words, only complaints involving an element of public interest were required to be gone into by the learned Ombudsman and to that effect the order of this Court dated 27.11.2007 in O.P.No 3821 of 1990 and connected cases is clarified. Paragraph 3 of that decision reads thus; “3. A committee appointed earlier by this Court to review the working of the Devaswom Boards constituted under the Travancore Cochin Hindu Religious Institutions Act, 1950 had reported to this Court the various instances of mismanagement, misappropriation of funds, corruption etc, in the Devaswom Boards and also in the Temples under the Boards. While considering the recommendations of the said committee, this Court noticed that the Travancore Cochin Hindu Religious Institutions Act, 1950 has not invested any powers on the State Government over the affairs of the Devaswom Boards constituted for management of the temples and that the legislature in its wisdom has only conferred powers on this Court to supervise the functioning of the Boards and its officers and also to supervise the audit of the accounts of the Boards. It was also noticed that as per the provisions of the said Act, the auditors of the Boards have to specify in the reports all cases of irregularities, illegal or improper expenditure or failure to recover money or other properties due to the Board or to the institutions under the management or loss or waste of money or other properties caused by neglect or mistakes and it is for this court to initiate remedial actions thereof. It was further noticed that the High Court as parens patriae has a duty to protect the temple properties and curb corruption, mismanagement and maladministration in the affairs of the temples and institutions under the control of the Devaswom Boards. It is in the said circumstances, this Court felt that an Ombudsman with a full-fledged system would be of considerable help to the High Court in the discharge of its duties and accordingly, appointed the Ombudsman. In other words, the purpose of appointment of the Ombudsman was to enable this court to discharge its duties under the Travancore Cochin Hindu Religious Institutions Act, 1950 and as parens patriae over the affairs of the Temples and its properties. The broad functions of the Ombudsman as prescribed in the order would reinforce the said conclusion of ours. The function of the Ombudsman as regards the complaints received from the devotees, temple employees, members of the Board etc. as prescribed in the order reads thus: “Ombudsman is authorised to investigate all complaints received from the devotees, temple employees, members of the Board or on a reference by the High Court or from the Government or that come to his notice with regard to misappropriation, maladministration, corruption, etc. in the functioning of the Board or the temples or the institutions under the management and administration of the Boards and submit a report to this court periodically” (underline supplied) It is thus evident that the mechanism of the Ombudsman was intended to protect public interest and not for resolving the personal grievances of the employees of the Boards and Temples. Necessarily, the complaints directed to be investigated by the Ombudsman are complaints filed with regard to misappropriation, maladministration, corruption etc. in the functioning of the Board or the temples or the institutions under the management and administration of the Boards. Necessarily, the complaints directed to be investigated by the Ombudsman are complaints filed with regard to misappropriation, maladministration, corruption etc. in the functioning of the Board or the temples or the institutions under the management and administration of the Boards. In other words, only complaints involving an element of public interest were required to be gone into by the Ombudsman and to that extent the order of this court dated 27.11.2007 in O.P No.3821 of 1990 and connected cases is clarified.” 12. By the order dated 19.10.2015 in O.P No.3821 of 1990, DBP No.1 of 2015 and DBP No.107 of 2015 [Examiner, Local Fund Accounts, Trivandrum v. Secretary, Travancore Devaswom Board, Trivandrdum], Clause 9A has been added to the order dated 27.11.2017. Paragraphs 3 to 5 of that decision read thus; “3. We notice that through order dated 20.10.2014 in DBP No.33 of 2014 and connections, this Court had interpreted clause 3 among the duties and functions enumerated in the order dated 27.11.2007 in O.P.No.3821 of 1990 and connections to point out that the personal grievances of employees of TDB and CDB and the temples do not come within the enumerated duties of the learned Ombudsman and the complaints ought to be those involving any element of public interest. The order dated 27.11.2007 in O.P.No.3821 of 1990 and connections was also thus clarified by this Court. We agree with the view in that order that there is no provision among the functions enumerated in the order dated 27.11.2007 as of now, touching all such matters. 4. In the conspectus of the earlier orders in O.P.No.3821 of 1990, we have bestowed our anxious consideration to the need for consideration of complaints from employees, which are in the form of personal grievances. They may relate to employees of TDB and CDB or temples under them. Grievances may be in relation to disciplinary action or such other matters which may be in the realm of statutory regulations and service rules. They may relate to employees of TDB and CDB or temples under them. Grievances may be in relation to disciplinary action or such other matters which may be in the realm of statutory regulations and service rules. At the same time, there may be personal grievances of failure or delay to disburse the undisputed or indisputable outstandings to the employees, or purely administrative matters like transfer, and such other matters which are only to be treated as not amounting to interference with any statutory power of either the TDB or CDB in terms of the provisions of the Travancore Cochin Hindu Religious Institutions Act, 1950 and the Regulations and the Rules framed thereunder. Therefore, we are of the view that, in the fitness of things, it is appropriate to augment the duties, responsibilities and the functions of the Ombudsman by including among them the personal grievances of employees of TDB and CDB and the temples thereunder, which would not turn adversarial on the basis of the statutory provisions, including Acts, Rules, Regulations etc. This may include matters relating to non-disbursal of admitted or indisputable amounts towards salaries and other drawals and also dues to retired personnel. All such matters can be considered by the Ombudsman. It is also ordered, and it is directed that the decisions of the Ombudsman on such matters shall be complied with by the TDB and the CDB. In the event of any objection, that may be placed before the Ombudsman, who will then place a report to this Court. In all other matters, the action taken, and compliance need be shown only in the periodical reports of the Ombudsman. 5. In the light of what are stated above, we modify order dated 27.11.2007 in O.P.No.3821 of 1990 and add the following after clause 9 in that order: "9A: The Ombudsman will consider such individual grievance of employees of the TDB and the CDB and the temples thereunder which would not turn adversarial on the basis of the statutory provisions, including Acts, Rules, Regulations etc. This may include matters relating to non-disbursal of admitted or indisputable amounts, salaries and other drawals and such other matters, including dues to retired personnel. Such matters and the action taken, and compliance thereof need be shown only in the periodical reports of the Ombudsman. This may include matters relating to non-disbursal of admitted or indisputable amounts, salaries and other drawals and such other matters, including dues to retired personnel. Such matters and the action taken, and compliance thereof need be shown only in the periodical reports of the Ombudsman. If any objection is raised by the TDB or the CDB to the recommendations of the Ombudsman on such matters, that may be placed before the Ombudsman who will then place a report to this Court with his views thereon. All such matters can be considered by the Ombudsman. Ombudsman will also entertain personal grievances in administrative matters not amounting to disciplinary proceedings so that the parties could be appropriately led to resolve such disputes before the Ombudsman." 13. DBP No.77 of 2022 was registered based on Report No.34 of 2022 of the learned Ombudsman for Travancore and Cochin Devaswom Boards in Complaint No.79 of 2022. The complainant, who is the Melsanthi of Chittadeeswaran Devaswom in Rameswaram Sub Group under the Travancore Devaswom Board, filed complaint dated 20.06.2022 before the learned Ombudsman, wherein it is stated that he has 32 years of service in the Board and he is due to retire in 2023. He opted for the post of Melshanti Thrikkadavoor Devaswom and Ashramam Devaswom in the general transfer of 2022. Since he has got only less than one year service before retirement, he is entitled to be transferred to the place of choice near his residence. However, he was retained in Chittadeewaram Temple as Melshanti. In the complaint he refers Clause (14) of the transfer norms. In the complaint, it is alleged that the person who has been transferred to Thrikkadavoor Devaswom has a long period of service remaining, whereas the complainant has got only less than one year of service. The request of the complainant was that he may be accommodated as Melshanti, either at Thrikkadavoor Devaswom or Ashramam Devaswom. DBP No.77 of 2022 was disposed of by the order dated 20.01.2023 [Neutral Citation Number:2023/KER/ 16757], wherein it was held that the grievance of the complainant regarding non-consideration of his claim for transfer to Thrikkadavoor Devaswom or Asramam Devaswom cannot be entertained by the learned Ombudsman under Clause 9A added to the order of this Court dated 27.11.2007 in O.P.No.3821 of 1990 and connected matters, vide the order dated 19.10.2015 in O.P.No.3821 of 1990 and connected matters. The legality or otherwise of an order of transfer by the competent authority or that of an order passed by the Appellate Authority cannot be decided by the learned Ombudsman, based on a complaint made by a Devaswom employee. Paragraph 10 of the order dated 20.01.2023 in DBP No.77 of 2022 reads thus; “10. In the instant case the grievance of the complainant is that his claim for the post of Melshanti, either at Thrikkadavoor Devaswom or at Asramam Devaswom, in terms of Clause (14) of transfer norms, since he got only less than one year service of retirement, is overlooked and the person who has been transferred to Thrikkadavoor Devaswom has a long period of service remaining. The norms for transfer of temple employees under Travancore Devaswom Board is placed before the learned Ombudsman along with the report dated 03.10.2022 of the Deputy Devaswom Commissioner (Administration). Challenging non-consideration of the claim of the complainant for a posting to Thrikkadavoor Devaswom or Asramam Devaswom, he filed appeal before the Devaswom Commissioner, which ended in dismissal by the order dated 09.06.2022, on the ground that in the above two places opted by the complainant senior hands were considered for posting. If the complainant is having any grievance regarding non-consideration of his claim for transfer to Thrikkadavoor Devaswom or Asramam Devaswom, he has to challenge the order passed by the appellate authority before the appropriate forum, with the rival claimants in the party array. Such a grievance cannot be entertained by the learned Ombudsman under Clause 9A added to the order dated 27.11.2007 in O.P.No.3821 of 1990 and connected matters, vide order dated 19.10.2015 in O.P.No.3821 of 1990 and connected matters. The legality or otherwise of an order of transfer passed by the competent authority or that of the order passed by the appellate authority cannot be decided by the learned Ombudsman, based on a complaint made by a Devaswom employee. Therefore, it is for the complainant to challenge the order of the appellate authority before the appropriate forum.” 14. The legality or otherwise of an order of transfer passed by the competent authority or that of the order passed by the appellate authority cannot be decided by the learned Ombudsman, based on a complaint made by a Devaswom employee. Therefore, it is for the complainant to challenge the order of the appellate authority before the appropriate forum.” 14. In view of the order of this Court dated 20.01.2023 in DBP No.77 of 2022, the individual grievances of the employees of the Travancore Devaswom Board and the Cochin Devaswom Board and also that of the employees in the temples under its management regarding non-consideration of their claim for transfer cannot be entertained by the learned Ombudsman under Clause 9A added to the order of this Court dated 27.11.2007 in O.P.No.3821 of 1990 and connected matters, vide the order dated 19.10.2015 in O.P.No.3821 of 1990 and connected matters. The grievance of such employees in relation to their service matters, which involves consideration of rival claims, interpretation of the provisions under the respective statutes, etc. have to be raised in a writ petition filed under Article 226 of the Constitution of India. Therefore, the grievances of the employees of the Travancore Devaswom Board and Cochin Devaswom Board and also that of the employees in the temples under its management cannot be the subject matter in a complaint filed before the learned Ombudsman or a complaint forwarded to the Division Bench dealing with Devaswom matters. On the complaints received by the learned Ombudsman from a devotee or a Temple Advisory Committee of a temple under the management of the Travancore Devaswom Board or the Cochin Devaswom Board, alleging maladministration, misappropriation, corruption, etc. or on the complaints received alleging maladministration, misappropriation, corruption, etc. in the institutions under the management of the Travancore Devaswom Board or the Cochin Devaswom Board, the report of the learned Ombudsman shall be placed before the Devaswom Bench for appropriate orders. With the above directions, this DBP is disposed of.